🔒 Your Privacy Matters

Privacy Policy

At Nxtaa Technologies LLC, we are committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your data.

Last updated: January 2024

Effective date: January 2024

1. About This Policy

Company Details

Nxtaa Technologies LLC
17th Floor, IDS Global Business Center
Prime Tower, Business Bay, Dubai, UAE
P.O. Box No. 413943
Email: info@nxtaa.com
Phone: +971-56-2276-148

This Privacy Policy describes how Nxtaa Technologies LLC ("we," "our," or "us") collects, uses, and protects information when you use our website, services, or interact with us. By using our services, you agree to the collection and use of information in accordance with this policy.

We comply with applicable data protection laws including the UAE Data Protection Law, GDPR (where applicable), and other relevant privacy regulations.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Contact Information: Name, email address, phone number, company name, job title
  • Business Information: Industry, company size, business requirements, project details
  • Communication Data: Messages, inquiries, support requests, feedback
  • Billing Information: Payment details, billing address, transaction history (processed securely)

2.2 Automatically Collected Information

  • Technical Data: IP address, browser type, device information, operating system
  • Usage Data: Pages visited, time spent on site, click patterns, referral sources
  • Cookies and Tracking: Website preferences, session data, analytics information

2.3 Third-Party Information

We may receive information about you from third-party sources such as social media platforms, marketing partners, or public databases, but only where you have given consent or it is legally permitted.

3. How We Use Your Information

Service Delivery

  • • Provide digital communication services
  • • Process and fulfill service requests
  • • Communicate about your projects
  • • Provide customer support

Business Operations

  • • Process payments and invoicing
  • • Maintain business records
  • • Conduct business analysis
  • • Comply with legal obligations

3.1 Marketing and Communications

With your consent, we may use your information to:

  • Send newsletters and marketing communications
  • Inform you about new services and features
  • Share industry insights and best practices
  • Invite you to webinars, events, or workshops

3.2 Legal Basis for Processing

We process your personal data based on:

  • Contract Performance: To fulfill our service agreements
  • Legitimate Interest: For business operations and improvement
  • Consent: For marketing communications and cookies
  • Legal Compliance: To meet regulatory requirements

4. Data Sharing and Disclosure

⚠️ Important Notice

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4.1 When We Share Information

  • Service Providers: Trusted third-party providers who assist in delivering our services
  • Legal Requirements: When required by law, court order, or regulatory authority
  • Business Transfers: In case of merger, acquisition, or sale of assets (with proper notice)
  • Protection: To protect our rights, property, or safety, or that of others

4.2 Third-Party Services

We may use the following types of third-party services:

Analytics

Google Analytics, website performance tracking

Communication

Email services, customer support platforms

Payments

Secure payment processors, invoicing systems

5. Data Security and Storage

🔐 Security Measures

  • • SSL/TLS encryption for data transmission
  • • Encrypted data storage
  • • Regular security audits and updates
  • • Access controls and authentication
  • • Employee training on data protection
  • • Incident response procedures
  • • Regular backups and recovery plans
  • • Compliance monitoring

5.1 Data Retention

We retain personal information for as long as necessary to:

  • Provide our services and maintain our relationship with you
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements
  • Achieve legitimate business purposes

5.2 International Transfers

If we transfer your data outside the UAE, we ensure appropriate safeguards are in place, including standard contractual clauses, adequacy decisions, or other approved mechanisms.

6. Your Privacy Rights

Your Rights Include:

Access & Information

  • • Request copies of your personal data
  • • Information about how we use your data
  • • Details about data sharing

Control & Correction

  • • Correct inaccurate information
  • • Update or complete your data
  • • Object to certain processing

6.1 How to Exercise Your Rights

To exercise any of these rights, please contact us:

Email: info@nxtaa.com
Subject: Privacy Rights Request
Include: Your full name, contact information, and specific request

6.2 Marketing Communications

You can opt out of marketing communications at any time by:

  • Clicking the "unsubscribe" link in our emails
  • Contacting us directly at info@nxtaa.com
  • Updating your preferences in your account settings

7. Cookies and Tracking Technologies

7.1 What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and understand how our website is used.

7.2 Types of Cookies We Use

Essential Cookies

Required for website functionality and security

Analytics Cookies

Help us understand website usage and performance

Functional Cookies

Remember your preferences and settings

Marketing Cookies

Used for targeted advertising (with consent)

7.3 Managing Cookies

You can control cookies through your browser settings or our cookie preference center. Note that disabling certain cookies may affect website functionality.

8. Children's Privacy

Our services are intended for businesses and individuals over 18 years old. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Providing prominent notice on our website

Your continued use of our services after any changes indicates your acceptance of the updated policy.

10. Contact Us

Privacy Questions or Concerns?

If you have any questions about this Privacy Policy or our data practices, please contact us:

General Privacy Inquiries

Email: info@nxtaa.com
Phone: +971-56-2276-148
Response time: 48-72 hours

Data Protection Officer

For formal complaints or data protection matters
Email: help@nxtaa.com
Address: Available upon request

Questions About Our Privacy Practices?

Our team is here to help you understand how we protect your privacy and data.

Contact Our Privacy Team