🎧 Advanced Contact Center

Contact CenterSolutions

Complete omnichannel contact center platform with voice, email, chat, SMS support. CRM integration, call recording, and real-time analytics to deliver exceptional customer experiences.

50%
Faster Resolution
98%
Customer Satisfaction
24/7
Operations

Contact Center Dashboard

Live Monitoring
Active Calls
47
Chat Sessions
23
Average Wait Time
45 seconds
Customer Satisfaction
98%
Complete Contact Center Suite

Everything You Need forWorld-Class Support

Omnichannel Support

Unified platform for voice, email, chat, SMS, and social media channels with seamless agent handoffs.

CRM Integration

Deep integration with customer history, purchase records, and previous interactions for personalized service.

Interactive Voice Response (IVR)

Smart call routing with customizable IVR trees to direct customers to the right department instantly.

Call Recording

High-quality call recording for quality assurance, training, and compliance with easy search and playback.

Real-Time Analytics

Live dashboards with productivity tracking, performance metrics, and actionable insights.

Automatic Call Distribution (ACD)

Intelligent call routing based on agent skills, availability, and customer priority levels.

Transform Your Customer Service

Our contact center solutions deliver measurable improvements to your customer experience and operational efficiency.

50%

Faster Resolution

Reduce average handling time with smart routing and integrated customer data.

35%

Higher Productivity

Increase agent efficiency with automated workflows and unified interface.

98%

Customer Satisfaction

Deliver exceptional experiences with personalized, omnichannel support.

60%

Cost Reduction

Lower operational costs through automation and optimized resource allocation.

Trusted Across Industries

Specialized contact center solutions for every sector

Financial Services

Secure, compliant contact center solutions for banks, insurance, and fintech with advanced encryption.

Key Features:

  • PCI DSS Compliance
  • Fraud Detection
  • Secure Call Recording
  • Priority Routing

Healthcare

HIPAA-compliant contact center for hospitals, clinics, and healthcare providers with patient privacy.

Key Features:

  • HIPAA Compliance
  • Appointment Scheduling
  • Medical Records Integration
  • Emergency Routing

E-commerce & Retail

Order tracking, returns management, and customer support for online and offline retail businesses.

Key Features:

  • Order Integration
  • Returns Processing
  • Inventory Lookup
  • Peak Season Scaling

Flexible Pricing Plans

Scale your contact center as your business grows

Starter

AED 199/agent/month

Essential contact center features

  • 5 concurrent agents
  • Basic omnichannel support
  • Standard CRM integration
  • Basic reporting
  • Email support
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Most Popular

Professional

AED 399/agent/month

Advanced features for growing teams

  • Unlimited agents
  • Full omnichannel platform
  • Advanced IVR & ACD
  • Call recording & analytics
  • Priority support
  • Custom integrations
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Enterprise

Custom

Custom solutions for large organizations

  • Unlimited everything
  • White-label solution
  • Custom development
  • Dedicated infrastructure
  • 24/7 phone support
  • SLA guarantees
Contact Sales

Ready to Transform Your Customer Service?

Join 300+ brands already using our contact center solutions. Start your free trial and experience the difference.

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Free setup & migration
30-day money back guarantee
UAE-based support team